Help desk software that's 100% free to use

built by customer service pros for customer service pros

Get Started w/ Heart

Heart is everywhere your customers are.

Email
No more working out of gmail please.
Chat - private beta
In-app and website chat.
Phone - coming soon
An elegant, in-browser phone system. Free.
Unlimited teammates -- all free
No matter how big your team, Heart is 100% free to use forever.
AI makes your job easier
Intelligent response suggestions, automated macro creation, and more.
Metrics make you better
Use Heart’s reports to dig into the data that matters.

Frequently asked questions

What is heart?
Heart is help desk software built by wrrk -- it’s like a lightweight version of Zendesk, Help Scout, etc. And it’s 100% free to use.
What does “free” really mean?
We run an on-demand customer service team -- and we built Heart to better serve our clients and their customers. So you can use Heart for free, forever -- and if you ever need a hand on the customer service side, we’d love to help.
Does it work w/ a team?
Heart is built to be used by teams. Once you’re in, create as many seats as you want, assign tickets, write internal notes, monitor work, etc, etc.
How do I set it up?
Once you create your Heart account, we’ll walk you through the steps to auto-forward your support email address to Heart.